Reduce Staff Turnover By Identifying The Signs


A study by researchers of the Utah State University have found that there are 3 extremely connected behaviours that best represent when an employee is looking to quit in the following 12 months.

The study interviewed 100 managers and 100 employees about changes in the behaviour of people who quit that could have revealed they were on their way out. The survey resulted in more than 900 pre-quitting behaviours, which the researchers condensed into a list of 116 by grouping similar ones together. The pre-quitting behaviours are:

  • Their work productivity has decreased more than usual.

  • They have acted less like a team player than usual.

  • They have been doing the minimum amount of work more frequently than usual.

  • They have been less interested in pleasing their manager than usual.

  • They have been less willing to commit to long-term timelines than usual.

  • They have exhibited a negative change in attitude.

  • They have exhibited less effort and work motivation than usual.

  • They have exhibited less focus on job-related matters than usual.

  • They have expressed dissatisfaction with their current job more frequently than usual.

  • They have expressed dissatisfaction with their supervisor more frequently than usual.

  • They have left early from work more frequently than usual.

  • They have lost enthusiasm for the mission of the organisation.

  • They have shown less interest in working with customers than usual.

It’s important to note that the results do emphasise the importance of getting to know your staff by interacting with them on a daily basis. Researchers advised that only through spending time with your team will you know what their usual behaviour looks like, increasing the chances that you’ll spot changes when they occur

Can you tell when someone is ready to quit?

To read the full survey results, click here.

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